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This Executive Edition of the EXPECT LEADERSHiP series is designed to ignite and sharpen your leadership skills. You will find fresh ideas in this book that maximize your leadership impact. And you ll discover new benefits each time you apply the model. One Model Five Steps First, this book is based on a simple and powerful model entitled, Expect, Understand and Own the Positive Future! This five step process will enable you to repeatedly solve all sorts of challenges business and personal. You ll encounter this problem solving methodology frequently throughout the book. Each of the words stand for a familiar and encouraging concept. Secondly, this Executive Edition shows you how to apply these steps in a real world Moment of Truth. That s where the success begins. Once you apply the five step process to your real life challenges, unexpected catastrophes become easier to overcome. Communication channels open. Relationships begin to heal. New options