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This is the fourth of the new Lifelong Learning:Personal Effectiveness Guides by Rosalie Marsh. which draw from her extensive skills &. industrial experience in sales management and work-based learning in adult and further education. In two parts, Skills for Employability focuses on some of the skills you need in order to impress an employer, stand out from the rest, become and stay employed, and enhance your future. Part Two looks at the standards of behaviour and requirements of employers: introduction to health and safety in the workplace and Employment Rights and Responsibilities (ERR) . the business environment good working relationships. the importance of good customer service. Important aspects of managing your money and healthy living are also covered and prompts to learner to ask '.Where do I go from here?'. as they look to other development opportunities. Each chapter details the learning outcomes and relevance to other qualifications linked to the Qualification Credit Framework (QCF).