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This is an abridged edition of the more detailed and referenced work: Air Travel Claims by the same author. .it will be .helpful to ordinary people who get caught up with airlines and other organisations .involved in .the air travel industry, especially .if those people .want to make a claim .for compensation when they .suffer some kind of loss or when they are injured by something occurring during or in connection with .air travel. What can you do if .your travel arrangements turn .out .different .from what your .travel agent or tour operator told you. if .your luggage got lost or damaged or you .have you been injured or inconvenienced when travelling by air or at .an airport, even during check-in, immigration .or security controls. if you have .suffered loss from what airlines do. .from selling you air travel .to looking after you during your flight. or if .you've been injured or .your prop